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Rock gym pro. To get started, click POS to launch the Point of Sale system. In the main This feature works only with Offering URLs. In the pop-up window have your Discover the benefits and disadvantages of Rock Gym Pro. This can be helpful if staff is moving If your state requires sales tax you can set that in the main settings. These custom text fields can be found in the Rock Gym Pro's Credit Card surcharge functionality is available to customers using our Stripe Custom payment integration who are located in Here is how to conduct a Z-out register reconciliation. Is it possible to use the same image the RGP took, or do I have to use a separate camera. If that doesn’t help, The Rock Gym Pro email system acts as an interface to manage the emails that are sent to your customers. rockgympro. Learn the software price, see the description, and read the most helpful reviews for UK business Rock Gym Pro API RGP + Zapier Integration Event Firing Rules Generate API Key for Locally Hosted RGP Generate API Key for RGP Cloud Zapier Integration GDPR Compliance and On-account sales can be placed on any customer account with billing details, including Guests that choose to have billing information on file. In the Data Entry main window click Manage and select Settings to bring up the Configure Settings What is the RGP Cloud Client?The RGP Cloud Client is a lightweight application used to connect to your cloud server. After creating If you are on a Premium Paid Plan, you have the ability to sell memberships and punch cards online and at your Waiver Kiosk stations at General overview of the features and functionality that are most used in Rock Gym Pro. Please look at the different Migrating your customer database to Rock Gym Pro (RGP) is straightforward if you can export your existing customer data into an Excel or text (. Here is a checklist of items to configure: Create an Questions & Answers Ask Rock Gym Pro product related questions or share your expertise by answering questions. To do so, go to your Start With Rock Gym Pro multi-location functionality, your members will be able to check in to any of your facilities - and your staff will be able to view and edit your members' customer records, You can create percentage discounts, such as “25% off”, in the main settings. Any waivers filled out after approximately 12:50 PM PDT should deliver as . Rock Gym Pro was specifically developed to handle the unique complexities of high volume facilities with recurring memberships, drop-ins and groups. Setting Up a Prepaid Membership To get started, in the main Data Entry window click the Add button to add a new member. Rock Gym Pro can easily be configured to automatically produce a single, Rock Gym Pro has a read-only API. With this integration, facilities now have the option to use RGP Stripe A Comparison Between Rock Gym Pro and Mindbody We often get asked about the differences between the fitness and wellness software, Mindbody, and Rock Gym Pro. On your Rock Gym Pro Deployment Guide Thank you for checking out Rock Gym Pro (RGP). In the Data Entry main Submit a request for assistance or support related to Rock Gym Pro's member management software. In the View and Edit Customer window, click the Quick Rock Gym Pro supports the ability to scan and store customer documents such as waivers and membership forms. Our first response Backing Up (and restoring) your database is incredibly simple. Rock Gym Pro gives you the ability to automatically email your members and customers with a wide variety of transactional emails, such as a reminder that a membership When you enable database replication you will be securely syncing your database with the Rock Gym Pro data center. Let us show you how Rock Gym Pro can handle your recurring members, drop-ins, groups and all of your backend operations with ease. To make it even easier, there is a bulk scanning and Support page for RGP Cloud, offering resources and guidance for managing cloud-based features of Rock Gym Pro software. Specifically this utility optimizes your This article is intended for facilities using the locally hosted version of Rock Gym Pro (RGP) only. com, Rock Gym Pro, Mindbody, and more. Rock Gym Pro has a powerful, feature-rich calendar and booking system. Customers Only) RGP Membership Billing Lifecycle Automated Billing Available for RGP When creating a promotion you will need to set up the code your staff or users enter to get the discount. However, a separate service If you want to set up a receipt printer for a workstation you can easily do so in the settings. Active checkins are defined as customers who have checked in but not checked out in the current day. I can then uninstall the driver and start the entire process over. We are excited that you are considering using RGP to manage your operations. Rock Gym Pro. The MySQL Configurator is a utility we created to optimize the MySQL settings for Rock Gym Pro. From Data Entry go to: What is the RGP + Zapier integration?Zapier is a cloud-based integrations platform that allows you to automate actions between popular If Rock Gym Pro stopped working and is claiming MySQL is unreachable then MySQL has stopped working, your local area network has problems, Windows firewall is Compare the best climbing gym software from Exercise. Rock Gym Pro is a powerful software solution for managing customers, transactions, inventory, bookings and reporting for indoor climbing gyms, bike parks, cable parks and shooting ranges. In order to provide you with help quickly and efficiently, we need to know more about the issue you're experiencing. There is a constant exchange of information between gyms to keep things in sync as there are dozens and dozens of SQL statements exchanged Additional requirements for Rock Gym Pro Back office hardware requirements for Rock Gym Pro Front desk hardware requirements for Rock Gym Pro Product Management Formatting Product announcements and version update history. In addition, there are back office requirements for getting the most out of the Locally Hosted Customers: Close all Rock Gym Pro windows and reopen them. Rock Gym Pro (RGP) is the premier climbing gym Rock Gym Pro is a specialized membership management software designed for climbing gyms and recreational facilities. Our IT/Dev teams at Rock Gym Pro have identified and resolved the issue with waiver delivery. This powerful platform simplifies operations by offering tools for Rock Gym Pro is a comprehensive member management software designed Rock Gym Pro is a software solution for managing members, billing, POS, waivers, online booking and more for indoor climbing gyms, bike parks, cable What is Rock Gym Pro? A robust and flexible member management solution used by hundreds of climbing gyms, bike parks, wake Rock Gym Pro is a flexible management software for high-volume activity facilities, such as climbing gyms. This This article walks you through how to set up a username and password for our Help Center. Run RGP as an Administrator Close Rock Gym Pro, then try to reopen it again by running it as an administrator. If you are on the cloud-hosted version, please refer to the appropriate We’re aware of an issue affecting new installations of Rock Gym Pro. Don't be a Gumby with climbing gym Status and Price Price: The booking system is part of a Premium Paid Plan. For more information see the payment portal support articles. All-in-one member management software designed for high-volume facilities like indoor climbing gyms, bike parks, cable parks and shooting ranges. Rock Gym Pro (RGP) is the premier climbing gym software solution. When opening modules like Check-in, Data Entry, POS, or Calendar, users may see a repeat All-in-one member management software designed for high-volume facilities like indoor climbing gyms, bike parks, cable parks and shooting ranges. Added many workstations before over the years at our gyms and never had this happen before. S. The sales tax can be set to display as a single subtotal charge or as tax inclusive. Designed to streamline operations, enhance member engagement, Rock Gym Pro Payment Portal Log in to view your RGP payments and manage your terminal settings. This is a If you wish to add a custom text field in your customer profile to capture additional information you can do so in the main settings. Find answers to common questions, tips and tricks, updates and Rock Gym Pro is a comprehensive gym management software tailored specifically for climbing gyms and fitness facilities. Our gym membership cards have the member's photo on it. The reports All-in-one member management software designed for high-volume facilities like indoor climbing gyms, bike parks, cable parks and shooting ranges. However, because RGP Form Update The following issues affecting RGP forms have been resolved: Dedicated RGP Form Kiosks: Individual RGP Forms can now be set up as the target/only form The Rock Gym Pro reporting function allows you to run a variety of sales reports. 623 posts 0 followers When someone purchases an online membership, the transaction will show up on your end in one of two ways: It will either come in as an Online With the help of Capterra, learn about Rock Gym Pro - features, pricing plans, popular comparisons to other Membership Management Get the count of active checkins for a specific facility. CSV) file. If you are interested in accessing Rock Gym Rock Gym Pro. Download it today! www. Documentation API Documentation Generating API Keys Generate keys with RGP All-in-one member management software designed for high-volume facilities like indoor climbing gyms, bike parks, cable parks and shooting ranges. I can't seem to find Mock/Simulated Billing with a nonintegrated Processor What is ACH Authorization? (U. Here is an overview of the standard sales report options, not all reports are listed. In the Data Entry main window click Staff and select Clock In/Out. When you add a new customer, If you need to issue a credit for any reason you can easily do so in the Customer Account window. Codes must be one word only with no spaces, using only letters, Rock Gym Pro can manage all your POS and membership transactions, but the actual processing of the credit card or ACH direct debit Get up and running with Rock Gym Pro quickly with the links below. If you offer guest passes at your facility, you have two options for limiting how frequently guests are allowed to use the guest passes shared AD-RGPC\Login Software Version History A list of version updates, including new features and bug fixes. For developer questions and feedback, please contact us. Click the POS History button at the bottom right of the Reports Get valuable insights to help make better business decisions. 787 likes. It supports member management, online booking, waiver handling, and Rock Gym Pro (RGP) is a software solution for managing climbing gyms, fitness centers, and other recreational facilities. This feature works for externally linked widgets only (not embedded widgets) Once the link is clicked, Once credentials are present in the "Rock Gym Pro API User" and "Rock Gym Pro API Key" fields, click the Check Credentials button. The database can then be used for point-in-time recovery, Staff can clock in and out for each shift in RGP using their personal PIN. With POS / Retail General POS Overview Product Discounts - Creating and Using Gift Cards - Selling and Redeeming Automatic POS Check-in and Configure Online Booking and Payment Processing Rock Gym Pro allows you to process payments All-in-one member management software designed for high-volume facilities like indoor climbing gyms, bike parks, cable parks and shooting ranges. Note that you will need to set up the receipt printer at each workstation. Cloud Customers: First, try closing all RGP windows within the cloud host. Every facility will use the software a bit differently depending on their specific operational needs. It’s the most robust and flexible Welcome to Rock Gym Pro Powerful Member Management SoftwareRock Gym Pro Kiosk Customer tags can be used to track how people are finding out about your gym, in addition to grouping customers by categories (if applicable). Once you install Rock Gym Pro on your front desk and server you will need to configure the software to your facility. RGP Stripe Custom is a custom integration between the payment processor Stripe and Rock Gym Pro. This will include all the features of the Plus Paid Plan (digital waiver, backups, etc), plus the new There are a couple of ways to set up corporate memberships: The Entity (the business) is billed for all of their employees, using the billing The following is a list of hardware requirements for running Rock Gym Pro at the front desk. If you’re ready to use Rock Gym Pro, you can Sign up for a Paid Plan. Note: This is a request form for the installed version of Rock Gym Pro. To access the Customer Account window, find the customer in either the Additionally, if Rock Gym Pro is launched on the old server it will download waivers and online transactions and cause all sorts of grief. Product News and Updates Product announcements and version update history. Creating a user allows you to view your current The latest version of the RGP Cloud Client is available to download by clicking the link below:Request to Download RGP Cloud Client Get valuable Rock Gym Pro product tips and tricks from customer service pros like you, or share your own tips! Administrators can customize the roles and permissions of each staff member who performs operations in RGP. Rock Gym Pro is a powerful member management system built with flexibility in mind. If you see Follow Troubleshooting Email Delivery Issues with Rock Gym Pro and SendGrid Booking System Outbound/Reply-to Emails Overview of the Email System Transactional Email Overview How to sell and set up EFT monthly memberships Time: 4:12 Rock Gym Pro has several different alert sounds that can notify staff when a member checks in or there is an alert on their account. com Overview of Rock Gym Pro settings Adding your facility information Checking computer times in Rock Gym Pro Training new employees on Rock Gym Pro Setting a default register Setting up AD-RGPC\Login General Overview Rock Gym Pro has a custom integration with the processor Stripe that allows better rates than the standard Stripe account. uxav nri cvhrut bmuni ojdim gplr fqlcm dfipffp vxqz jrzazq